If you require assistance or an alternative method to receive this information, please call our customer service help center. You can find contact information by clicking on the "contact us" link.

Skip to main content. Skip to links for this section.
Skip to main content

How to contact us.

Have a question?
What's the status of my order?  
How do I find my member number?  
How much will my medication cost and is it covered?  
How can I get started with Express Scripts home delivery?  
How can I obtain a Home delivery form and where do I mail the form?  
How should my doctor write my home delivery prescription?  
How do I change my shipping address?  
How can I update my credit card information?  
How do I change my email address?  
How do I see my prescriptions online?  
How do I see my family's prescriptions?  
How can I view and print a summary of my prescription expenses?  
How can I remove prescriptions from my history view?  
Have a different question? Visit our online Help Center to review more frequently asked questions and answers.  
     
Contact a customer service representative?
Send us a secure online message and a representative will get back to you via email within 24 to 72 hours.  
If you require immediate assistance, please contact Member Services at your toll-free phone number. Click here to locate your specific toll-free Customer Services phone number.