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How to contact us.

Have a question?
What's the status of my order?  
How do I find my member number?  
How much will my medication cost and is it covered?  
How can I get started with Express Scripts home delivery?  
How can I obtain a home delivery form and where do I mail the form?  
How should my doctor write my home delivery prescription?  
How do I change my shipping address?  
How can I update my credit card information?  
How do I change my email address?  
How do I see my prescriptions online?  
How do I see my family's prescriptions?  
How can I view and print a summary of my prescription expenses?  
How can I remove prescriptions from my history view?  
Have a different question? Visit our online Help Center to review more frequently asked questions and answers.  
Contact a customer service representative?
Send us a secure online message and a representative will get back to you via email within 24 to 72 hours.  
If you require immediate assistance, please contact Member Services at your toll-free phone number. Click here to locate your specific toll-free Customer Services phone number.