If you require assistance or an alternative method to receive this information, please call our customer service help center. You can find contact information by clicking on the "contact us" link.

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Getting prescriptions by mail
 

If you have a prescription from your doctor:

  1. Register now and access Forms and Cards from the left navigation.
     
  2. Download and print a home delivery form by clicking the "print home delivery form" link on the Forms page.
     
  3. Mail the completed form and your prescription slip(s) to the address indicated.
   

If you have questions about getting your prescriptions by home delivery:
Click here to learn more or contact a Member Services representative by calling the number on your pharmacy/health plan benefit card. Many times, a representative can help you transfer your prescriptions to the Express Scripts PharmacySM.

If you are going to see your doctor:
Before you go to your doctor, download the physician fax form* and ask him or her to fill it out and fax it to the number indicated on the form.

Please note: Only your physician may fax the completed form to us.

*The physician fax form is an Adobe® Portable Document Format (PDF) file. You will need to download a free copy of Adobe® Reader® if you do not have it already.


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