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Manage your account

Online profile

How do I access my online profile?
Once logged in, you can easily update your online profile at any time. Simply click the "Update your profile" link located in the left-hand menu bar to update or delete your profile. Once in "Your profile," you have the option to review and update your complete profile by selecting the appropriate section.

How do I change my shipping address?
You can change your shipping address by simply updating your online profile. Select the "Update your profile" link located in the left-hand menu bar and select the "Update your shipping information" link. Please keep in mind any orders in process will be sent to the shipping address you specified. This includes orders that are in process or have not yet shipped.

How do I change my email address and/or password?

Once logged in, select the "Update your profile" link located in the left-hand menu bar. Next, select the “Update your email address and password” link and click the “change” button to update your information.

How do I update or add credit card information?
Once logged in, select the "Update your profile" link located in the left-hand menu bar. Next, select the “Update your credit card information” link and click the “change” button to update or add your information.

How do I update or add bank information to pay by check ?
Once logged in, select the "Update your profile" link located in the left-hand menu bar. Next, select the "Update your bank information" link and click the "change" button. Make your changes in the fields provided. Once complete, be sure to scroll to the bottom of the page and click on the "submit changes" button to start your enrollment.

How can I update other information contained in my online profile?
Select the "Update your profile" link located in the left-hand menu bar to access your online profile. You'll see that you can update any specific part of your online profile including your information (contact information, prescription information), e-mail address and password, credit card information, shipping information, personal preferences (e-mail notification, e-mail updates, and household view) and selected health interests. Please note that although credit card and shipping information is not required when first registering with the site, this information represents the data that we have in our records.

All personally identifiable information collected on this site is protected and secure. See our Privacy Policy for details.


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