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For your convenience, please review all the choices below so that we may best direct your inquiry.

CONSUMERS AND MEMBERS
Member Services  

If you are a Medco Member and need assistance

Please call the phone number on the back of your pharmacy benefit card, or:
If you are not covered by a prescription program and want to learn more about the Medco Rx Discount Card program Please visit www.MedcoRxDiscountProgram.com† or call 1 877 733-6765.
For questions about specialty medications that come from Accredo Health Group, Medco's specialty pharmacy division Please call the phone number on the back of your pharmacy benefit card or visit Accredo's website, www.accredo.com†† or call
1 866 591-9075.
BUSINESS AND SALES INQUIRIES
Account Management To learn more about how Medco's advanced pharmacy can help you improve care and lower total costs, e-mail us at Medco New Business Inquiries.
RETAIL PHARMACISTS
Pharmacist Services Help Desk Phone: 1 800 922-1557
24 hours per day/7 days per week
Web: www.medco.com/prc
PHYSICIANS
Physician Service Center

Phone: 1 800 211-1456
8:00 a.m. to 8:00 p.m, eastern time, Monday through Friday
International physicians please call 1 800 497-4641

For information about coverage review and prior authorization, visit www.medco.com/physicians.

ePrescribing

To ePrescribe, choose:

Medco Mail Order Pharmacy-electronic
NCPDP ID 3121504
255 Phillipi Road
Columbus, OH 43228
Phone: 1 800 411-1665

For more information about ePrescribing, contact us at:

E-mail: ePrescribing@medco.com
Phone: 1 800 411-1665
8:00 a.m. to 8:00 p.m., eastern time, Monday through Friday
International physicians please call 1 800 497-4641

INVESTORS
Investor Relations David Myers, vice president, Investor Relations
Phone: 1 314 810-3115 office
E-mail: david.myers@express-scripts.com
Web: www.express-scripts.com/investor
PRESS INQUIRIES AND REQUESTS
Public Affairs Brian Henry, vice president, Corporate Communications
Phone: 1 314 684-6438 office
E-mail: bhenry@express-scripts.com
Web: www.express-scripts.com/pressroom

 

  †By selecting this link, you will be leaving the Medco corporate website and linking to another website, which may be governed by a separate and different Terms of Use and Privacy Policy. A new browser window will open for you to view the website. To return to the Medco corporate website, select the original browser window.

††By selecting this link, you will be leaving the Medco corporate website and linking to Accredo Health Group, Inc.'s website, which is governed by a separate Terms of Use and Privacy Policy. Accredo Health Group, Inc. is a wholly owned subsidiary of Medco Health Solutions, Inc. A new browser window will open for you to view the website. To return to the Medco corporate website, select the original browser window.


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