Medco's Physician Service Center is a nationwide help line dedicated to physicians and their office staff:
Physician Service Center
Toll-free at 1 800 211-1456
8:00 a.m. to 8:00 p.m., eastern time, Monday through Friday*
International physicians please call 1 800 497-4641
The Physician Service Center can answer general questions regarding all major programs such as formularies, Coverage Review, requests for program materials, and more. All calls are answered by experienced Customer Service Representatives that can either help you immediately or connect you with the right person to answer your questions.
We also invite you to call this number to provide us with feedback on how well we're doing meeting your needs: e.g., How does this site satisfy your online needs? What kinds of things would you like to see in the future? How can we better support you?